Help Concierge
AI support assistant
Ask about transfers, billing, DNS, renewals, or the marketplace and the AI support assistant finds the right answer and links you to the source.
How can we help?
Find the right support answer faster
Help Concierge searches Unstoppable Domains support content and points you toward the relevant answer. It is useful when you know the problem but do not know which help article or product area has the fix.
Use it for support questions about transfers, DNS, renewals, refunds, billing, account access, and marketplace workflows.
Best for
Existing customers
Customers with a question about their account or domains.
New users
People learning how transfers, DNS, and the marketplace work.
Sellers and buyers
Anyone navigating a marketplace or listing question.
Anyone with a how-to
People who want a quick, sourced answer.
What this AI agent can do
Answer support questions
Cover account, billing, transfer, DNS, and marketplace topics.
Find the right article
Point you to the help content that fixes your issue.
Summarize the steps
Lay out what to do in plain language.
Link to the source
Send you straight to the relevant help center page.
Work for guests
Answer questions without requiring sign-in.
How it works
Ask your question
Describe the issue in your own words.
Get a sourced answer
The assistant searches help content and summarizes the fix.
Follow the link
Open the linked article for full detail.
Use cases
Troubleshoot DNS
Figure out why email or a website is not resolving.
Understand billing
Learn how renewals and charges work.
Move a domain
Get the steps for a transfer.
Navigate the marketplace
Learn how to list, buy, or sell.
Frequently asked questions
What support questions can I ask?
Account, billing, transfer, DNS, marketplace, renewal, and product topics.
Do I need an account?
No. You can ask support questions and follow linked help content as a guest.
Can it replace a support ticket?
It points you to help content and summarizes steps; complex account issues may still need support.
What topics should I avoid?
It is for Unstoppable Domains support, not general web research or unrelated how-tos.
Are the answers up to date?
It draws from current help content and links the source so you can confirm.